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FEEDBACK FORM

Kurri Kurri Community Services values your feedback in the services we provide and we look for ways to better understand your needs. We ask that if we have provided a quality service or if there are areas for improvement your suggestions would be appreciated.

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Complaints are treated confidentially; services will not be affected by making this complaint unless you require a change.You have the right to use an advocate of your choice and an interpreter if required. Complaints will be processed within five (5) working days. The complainant and/or their advocate will be notified of the outcome, after which they have the right to appeal/take the complaint further as per the complaint procedure. 

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Seniors Rights Service: 1800 424 079
‍NDIS Quality & Safeguard Commission: 1800 035 544

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